Frequently Asked Questions

We have full time as well as contractual PhDs who work with us as subject matter experts. For all the subjects we take, we have a team of subject matter experts. We recruit only PhDs and post graduate gold medalists from top notch universities across the globe. They also undergo a performance test before being finally recruited as our Subject Matter Experts.

After we have received your solution from experts, it undergoes proofreading test and plagiarism test. After passing these tests, your solution is Emailed to you.

We are committed to delivering quality and it would be almost rare when you feel unsatisfied with our solution, but if you still are, then we will be undergoing FREE REWORK as per your suggestions. However, your suggestion should be in sync with your initial request. If your suggestions are different from what you have requested earlier, then it would be liable for extra charges. All responses are addressed within a maximum time interval of 24 hours. In case it is urgent or the deadline is very close it is handled on a high priority basis.

Once you have sent a quote request to us, we send it to our experts to check its difficulty level, expert’s availability (depending on the deadline) and number of words. This takes around 30 minutes to 1 hour. Regarding assignment solution time; we can take even the tightest of deadlines (even less than 24 hours) as we have multiple experts under same subject across the globe, which means we are working 24*7. However, it should be noted that tight deadline assignments are priced higher than normal deadlines. We would request you to send your assignment well before the deadline date to save on cost.

No. You can not get in touch with the expert directly. We have a strict privacy protection policy and in order to protect your and expert’s confidentiality, all the communication is done through us.

Yes. Since we have both full time and as well as experts on contract from across the globe, you can ask for an expert from any specific country. However, it might (or might not) affect the quote.

To avoid last minute changes and panic situations, we have a unique mid review policy with assignments which do not have tight deadlines. At around half the deadline time, we send you half made assignment solution for review. You can check half of your solution and let us know if the expert is going in the right direction. After receiving your suggestions/ approval, we go ahead to complete the solution. This way you are saved with any last minute reworks. This is service is 100% FREE.

We have a rework policy in place at AEH so that the client is able to get these points rectified for free from our experts. For full satisfaction and understanding of our customers, we have drafted a transparent, detailed process for carrying out the revisions.

1. To avoid any confusion among the orders placed with us, please mention the order reference code at the top of the body of the mail sent to us for rework.
2. To be able to review your paper based on your comments, we must have a clear picture of what needs to be reworked. Please send us a bullet point list of rework details which needs to be carried out.
3. In case the rework details are within the scope of initial assignment instructions shared at the time of placing the order, we will carry them out within 24 hours of receipt of rework request.
4. However, if the revisions are outside the scope of initial assignment instructions, an extra fee might be required and the time needed to deliver it back is likely to increase. We will send a fresh quote to you for the same in such cases.
5. Rework requests will be taken if the client requests rework within 2 days from the time of delivery (applicable to both mid reviews and final assignment draft) to you. We request you to check your inbox at the specified deadlines.
6. The decision of the AEH administrator will be final in case of any dispute.
7. Additional documents sent after the payment is made are subject to the discretion of AEH for acceptance for the same order. As the expert cannot be blamed for not incorporating the inputs not shared at the time of payment so incorporating additional documents into the assignment might lead to a fresh paid rework order.